COURSE OVERVIEW

Project Leadership, Management and Communications is an interactive course designed to provide a solid foundation in key leadership competencies for a truly transformational leadership experience. Participants will complete a self-assessment of their leadership skills, before mastering the basics of the following leadership competencies: setting direction, aligning people, motivating and inspiring, leading teams, communicating, building relationships, facilitating ethical conduct, negotiating and leading change.

After assessing their skills, delegates will create and refine a personal leadership vision and work on strengthening their leadership competencies in order to develop a personal Leadership Development Plan. By learning how to empower themselves and other team members through more effective negotiation, based on an understanding of the differences between competitive and collaborative negotiation approaches, participants will gain an appreciation of the importance of a collaborative “win/win” negotiation process. They   will also gain a clear understanding of why communication is so important—regardless of how a project is organised. And they will discover how business and personal ethics can influence leadership style and personality - as well as how their individual leadership style and personality can influence the course a project will take.

Working with other professionals and an experienced instructor/facilitator in an interactive classroom environment, attendees will engage in revealing case studies, lively discussion and practical exercises. Project managers and business professionals who need to increase their leadership skills will find Project Leadership, Management and Communications to be extremely valuable as they master important skills to get the most from their most valuable project management resource - their people.

LEARN HOW TO

• Explain current leadership philosophies as applied to project management
• Develop strategies for leading effective teams
• Improve relationships and communications with stakeholders by applying Relationship Awareness® Theory and concepts
• Use appropriate styles of conflict resolution
• Explore ethical issues in business decisions
• Manage difficult project management issues
• Develop strategies for leading successful change
• Create a Leadership Development Plan

PMBOK® KNOWLEDGE AREAS

• Project Cost Management
• Project Time Management
• Project Risk Management
• Project Human Resources Management
• Project Communications Management
• Project Stakeholder Management

COURSE TOPICS

Leadership and Management

• What Is leadership?
• Leadership theory and research
• Role of leadership in today’s business environment
• Leadership and project success
• Leadership competencies
• Leadership styles

Leading Effective Teams

• Definition of a team
• Characteristics of effective teams
• Challenges of leading project teams
• Types of teams
• Strategies for optimising team size
• Colocation
• Virtual and global teams
• Stages of team development
• Team behaviour

Building Relationships

• Building relationships
• Relationship awareness® theory
• Interpersonal development in relationship awareness® theory
• The Seven MVS™s
• Relationship awareness® theory and organisational culture
• Relationship awareness® theory and management
• Relationship awareness® theory and rewards
• Strengths versus weaknesses
• Effective communication
• The communication model
• Communication strategies
• Project communication plans

Managing Conflicts

• Project teams and conflict
• Sources of conflict on project teams
• Conflict management
• Relationship awareness® theory and conflict
• Approaches to managing conflict
• Competitive negotiation
• Using power to persuade and influence
• Collaborative negotiation

Ethics and Leadership

• Defining ethics
• Benefits of ethical behaviour
• Consequences of unethical behaviour
• Ethical guidelines
• Personal versus business ethics
• Ethics and leadership
• Ethics and project management

Leading Change

• What is change?
• Implementing change
• Stages of adjusting to change
• Managing change
• Leading projects influenced by organisational change
• Change strategy planning
• Fundamental principles of managing change

Putting It All Together

• Expectations of a project leader
• Leadership: a growth process
• Leadership development plan